We typically respond within 24 hours

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Touch.

Need help with DigiSim? Our support team is here to assist you. Choose from the options below or send us an email.

Email Support

Send us an email and we'll get back to you within 24 hours.

Response time: Typically within 24 hours

support@digisim.io

Education Partnerships

Institutional pricing, curriculum integration, and bulk licensing inquiries.

Response time: Within 2 business days

education@digisim.io

Billing & Payments

Questions about your purchase, invoices, or refund requests.

Response time: Within 1 business day

support@digisim.io

Send Us a Message

For the fastest response, email us directly at support@digisim.io with details about your issue, including your account email and any relevant screenshots.

Support Email Privacy: Your email address will only be used to respond to your support request. We will not add you to marketing lists or share your information with third parties.

For full details, see our Privacy Policy.

Common Support Topics

Technical Issue Account Management Billing Question Feature Request General Inquiry

Frequently Asked Questions

What is DigiSim?

DigiSim is a digital circuit simulation platform that allows engineers, students, and hobbyists to design, test, and analyze digital circuits in a virtual environment. It provides a comprehensive set of tools for circuit design, simulation, and analysis.

How do I get started with DigiSim?

Getting started with DigiSim is easy! Simply sign up for a free account, complete the interactive tutorial, and you'll be designing circuits in minutes. We also offer comprehensive documentation and video tutorials to help you get the most out of DigiSim.

What are my licensing options?

DigiSim offers four one-time purchase tiers: Free, Fundamental, Professional, and Max. Each tier unlocks more components and interactive SimCast lessons. No subscriptions, no recurring fees. Students, educators, and researchers receive an academic discount automatically with an academic email. Visit our pricing page for current prices.

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